User Guide
Download PDF version
This section will familiarize you with the features of IQuest Web
Accelerator Version 3.0. Each mini-tutorial will open in a new window.
Simply close the new window when you are finished.
1. Installation.
2. Using IQuest Web Accelerator.
3. Advanced Options.
4. Uninstalling.
Need further assistance? Feel free to contact
us for product information or feedback.
Detailed Installation
Instructions
The minimum system requirements are a Pentium 200MHz with 64MB RAM,
and at least 5MB of hard-drive space. It works with Internet Explorer
4.0 as well as Netscape Communicator 4.0 or any later releases of both
browsers.
1. Download.
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Download the installer to your desktop.
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Once the download has completed, proceed to Step 2.
2. Install.
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After downloading the IQuest Web Accelerator installer onto
your Desktop, an icon as shown below will be on your Desktop. Double-clicking
on the icon will launch the installer.
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The installer will guide you through the complete setup process.
3. Connect.
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As this is your first time launching the product, you will be prompted
for a username and password. Enter the username and password provided
to you by IQuest in the fields provided.
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Click OK. IQuest Web Accelerator witll connect to IQuest.
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After installing IQuest Web Accelerator, an icon as shown below
is placed in your system tray. Opening any web browser launches IQuest
Web Accelerator.
4. Browse the Web.
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Browse the web as you normally would.
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When finished, simply close your web browser, as you normally would,
and IQuest Web Accelerator will remain idle in your system
tray.
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If you want to stop the application after browsing select Stop
IQuest Web Accelerator from the pop-up menu, or if you desire to exit the
application completely, click Exit from the pop-up menu.
5. Further Assistance.
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To get the most out of your new software, please see the Product
Guide.
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If you experience problems downloading, installing or running IQuest
Web Accelerator, consult the Troubleshooting
or FAQ sections for further assistance.
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Still having trouble? Feel free to contact
us for product setup or feedback.
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Launching IQuest Web
Accelerator
IQuest Web Accelerator launches automatically each time you start
Windows. It operates in the background to accelerate your Internet connection.
No user intervention is required.
If IQuest Web Accelerator is not running and you need to launch
it manually, an icon titled "IQuest Web Accelerator" is located in
the Windows Start Menu under the IQuest folder (as shown below).
The IQuest taskbar icon appears in the Windows taskbar to you show
you it is running.
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Accessing the User Interface
Once launched, IQuest Web Accelerator will remain in the system
tray (as shown below). For the most part, during web browsing there will
be no need to access the user interface. You can use the user interface
to change settings, view connection status or acceleration statistics.
To access the user interface features, click on the IQuest Web Accelerator
icon in the system tray (shown above). A pop-up menu will appear (shown
below), providing access to all the features of the product. Selecting
and single-clicking any of the menu items will access that particular
feature.
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Setting Username and Password
Information
Your username and password information is located in the Connection
Status dialog. To set your username and password:
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Right-click on the IQuest Web Accelerator taskbar icon and select
"Settings..." from the menu.
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Click on the "Connection" tab.
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Enter your username and password in the fields provided. To avoid
having to do this each time you connect, ensure that the "Save password"
box is checked.
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To save your settings, press OK.
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Changing the Image Quality
Setting
The image quality setting changes the quality of images that appear
in your IQuest Web Accelerator. The higher the quality you select,
the longer it will take the image to load. For slower Internet connections,
it is recommended that you lower your image quality. This slider can be
adjusted anytime while browsing.
You can easily obtain full image quality for a particular image (described
below), so don't be overly conservative about lowering your image quality
setting.
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Right-click on the IQuest Web Accelerator system tray icon.
See the product guide if you are
unsure how to do this.
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Select "Settings...".
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Select the "Image Quality" tab.
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Use the slider bar to adjust the image quality setting.
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Press OK to save the settings.
Getting Full Image Quality
Note: The following information applies only when browsing with Internet
Explorer.
While browsing, if you would like to request the full quality image,
simply right-click on the desired image from within Internet Explorer
and select "Show Original Image" from the menu.
If you want to see the full quality version of all images on the current
page, simply right-click on any image from within Internet Explorer and
select "Show All Original Images" from the menu.
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Changing the Pop-Up Blocker
Settings
IQuest Web Accelerator can prevent pop-up windows and floating flash
advertisements from appearing while you browse the Internet. This behavior
is enabled by default, and no user-intervention is required. However,
you can disable these features at any time.
A limited number of web sites require pop-ups to function correctly.
IQuest Web Accelerator allows you to specify a "White List" of sites
where pop-ups will not be blocked.
You can also see a list of all pop-ups that were blocked. This information
is useful if you suspect a web site is not functioning properly because
pop-ups are being blocked.
Enabling and Disabling the Pop-Up Blocker
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Right-click on the IQuest Web Accelerator system tray icon.
See the user interface section
of the product guide if you are unsure how to do this.
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Select "Pop-Up Blocker...".
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Select the "Options" tab.
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To hear a beep whenever a pop-up is blocked, check "Notify blocked
pop-up by PC speaker beep".
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To disable the blocking of floating Flash advertisements, uncheck
"Block Floating Flash-Ads".
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To disable all pop-up blocking for all sites, uncheck "Enable PopUp
Blocker".
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Press OK to save the settings.
Disabling the Pop-Up Blocker for Specific Sitesp
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Right-click on the IQuest Web Accelerator system tray icon.
See the user interface section
of the product guide if you are unsure how to do this.
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Select "Pop-Up Blocker...".
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Select the "White List" tab.
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Use the "Add", "Remove" and "Remove All" buttons to manipulate the
White List.
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Press OK to save the settings.
Viewing the Pop-Up Blocker Log
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Right-click on the IQuest Web Accelerator system tray icon.
See the user interface section
of the product guide if you are unsure how to do this.
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Select "Pop-Up Blocker...".
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Select the "Logging" tab.
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To add a web site to the "White List" so that pop-ups are no longer
blocked from that site, right-click on the site and click "Add to
Whitelist".
Adding Sites to the White List
You can add sites to the White List within the Pop-Up Blocker dialogs,
shown above, or from within Internet Explorer.
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Right-click on any text while browsing within Internet Explorer.
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Select "Add to Whitelist" from the menu to add the current site
to the White List.
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Starting and Stopping
When IQuest Web Accelerator is launched it automatically connects.
Occasionally, you may need to stop or start manually.
To Stop:
If you are connected and you want to manually disconnect, right-click
on the IQuest Web Accelerator system tray icon to access the pop-up
menu. Select the menu item "Stop IQuest".
The IQuest system tray icon will now have a red "X" through it.
To Start:
If IQuest is stopped and you want to manually start, right-click
on the IQuest Web Accelerator system tray icon to access the pop-up
menu. Select the menu item "Start IQuest".
The red "X" through the IQuest system tray icon will disappear.
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Closing IQuest Web Accelerator
To close IQuest Web Accelerator:
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Right-click on the IQuest Web Accelerator system tray icon and
select "Exit" from the pop-up menu (see below). IQuest Web Accelerator
will disconnect and close. Doing this will not close any open browser
windows.
Note: IQuest Web Accelerator will automatically launch again
the next time you reboot your computer.
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Changing Your
Connection Settings
Normally, the connection settings that are set during installation do
not need to be changed. If however, IQuest provides new connection settings,
you may change the preset ones using the " Settings" dialog.
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Click on the IQuest Web Accelerator system tray icon to access
the pop-up menu.
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Select "Settings...".
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Click on the "Connection" tab.
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Press "Advanced...".
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Change the "Remote Server Hostname" and "Server Port" to the ones
IQuest provided you. In most cases, it is unnecessary to change
the "Local Listening Port".
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Press "OK" to close the "Connection" dialog box.
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Press "OK" to save your new connection settings. These settings
will be used next time you connect with IQuest Web Accelerator.
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Bypassing IQuest Web
Accelerator for Selected Sites
If you wish to bypass IQuest Web Accelerator for certain web sites
(web sites on your local corporate intranet, for instance), then simply
select the "Proxy Exclusion" tab on the " Settings" dialog (see below).
You have two options for bypassing sites:
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If you have already defined a proxy exclusion list in your
web brower, select "Use browser's proxy exclusion settings" to configure
IQuest Web Accelerator to exclude these sites as well.
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You may also "Specify a proxy exclusion list" by selecting this
option. In the given text field, list all the web sites, separated
by semicolons, that you wish to bypass IQuest Web Acceleration.
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Stop and then start IQuest Web Accelerator.
Note: In step 1, Netscape does not support the wildcard
(*) operator.
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Accelerating Email
IQuest Web Accelerator can reduce the amount of time it takes to
send and receive email. IQuest Web Accelerator accelerates email transparently
without any user intervention, so you can use your mail program exactly
as you normally would. It is compatible with any POP3/SMTP client, including
Outlook Express, Eudora and Netscape Mail. Email acceleration is disabled
by default.
To enable email acceleration:
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Right-click on the IQuest Web Accelerator system tray icon.
See the user interface section
of the product guide if you are unsure how to do this.
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Select "Settings...".
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Select the "Email" tab.
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Select "Enable for all applications".
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Press OK to save the settings. The changes will take effect the
next time IQuest Web Accelerator and your mail client are restarted.
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View Your Acceleration
Statistics
You can view the acceleration statistics and how they change dynamically
using the Statistics dialog.
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Click on the IQuest Web Accelerator taskbar icon to access the
pop-up menu.
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Select "Statistics...", to display the Statistics summary dialog.
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Click "Reset" to reset the statistics. You may do so at anytime
while browsing without affecting IQuest Web Accelerator's performance
or operation.
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Click the "Details" button to view more detailed statistics information
(see below).
Consult the following table for a description of the values.
| Original Data |
Size of the original (uncompressed) data. |
| Actual Data |
Amount of data sent by IQuest Web Accelerator. |
| Savings Ratio |
Factor of reduction in data. E.g. A savings
ratio of 4.00 means your connection is 4 times faster than a
normal connection on average. |
| Text-based |
This row contains compression information
regarding text-based content. |
| Graphics |
Contains compression information regarding
graphical content. |
| Others |
Contains information regarding content that
is neither text nor graphical. |
| Upstream |
Lists the total original and compressed amounts
of data uploaded. |
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Accessing Product Version
Information
You may view the product version in the About dialog.
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Right-click on the IQuest Web Accelerator taskbar icon to access
the pop-up menu.
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Select "About" to display the About dialog (see below).
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Updating Software
AutoUpdate will inform you of any major or minor software upgrades to
the IQuest Service. By default, you will be notified of all software
upgrades.
If you want to manually update IQuest Web Accelerator:
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Open the "Settings" dialog.
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Click on the "Update" tab.
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Select "Update Now" to upgrade to the latest version.
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Press OK to save the settings.
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Uninstalling IQuest
Web Accelerator
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Under the Windows Control Panel, select "Add or Remove Programs".
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Select IQuest Web Accelerator and click Remove.
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The uninstaller will launch and guide you through the uninstallation
procedure.
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